PE-CXO’s Success Stories feature private equity-backed operators and the tools and tactics they leverage to create real value. In each entry, a leading executive details a practical solution to a critical business issue. To be featured, contact mallory.stokker@pe-cxo.com with the subject line “Success Story.”
Executive: Walt Piekarski is a current PE-backed CCO and has served as a go-to-market EVP and divisional leader for multiple PE-backed investments.
Challenge: Establishing success as a commercial leader within the first 100 days at a PE-backed company.
Solution: In the initial 100 days, a commercial leader’s roadmap should encompass the following steps: assess, define, align, and execute.
Step 1: Assessing the Business — Laying the Foundation for Success
First, understand the scenario you’re in. Is it a “burning platform” or turnaround situation? Or is the focus to sustain growth and take the business from good to great? Creating the right operating model structure based on that situation is absolutely critical. Spend your first 30 days learning and understanding the business. From there, you can begin challenging assumptions.
Next, establish your presence with both your customers and your employees. Customers and employees alike often feel anxiety surrounding how they’ll be impacted by a new leader. Conduct outreach, such as SWOT analysis and surveys, to gain perspective on what customers and employ...